Privacy Policy

Pulsewood Strings (“we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

• Account details you provide (name, email, optional phone).
• Course activity (items viewed, favorites, cart) stored locally on your device using localStorage.
• Support messages you send to us.

2. How We Use Information

• Provide and improve the service and beginner learning experience.
• Respond to your requests and support tickets.
• Maintain security and prevent misuse.

3. Cookies and Local Storage

We use essential cookies and local storage to remember your theme preference, favorites (“Fallows”), and cart items. You can clear these in your browser settings. Disabling them may limit functionality.

4. Data Sharing

We do not sell your personal information. We may share data with service providers who support our operations (for example, secure hosting). These providers are bound by confidentiality obligations.

5. Data Retention

We keep account and support information as long as needed to provide the service and comply with legal obligations. You can request deletion at any time.

6. Your Rights

• Access and correction of your data.
• Deletion and portability, where applicable.
• Objection or restriction of certain processing.

7. Security

We use reasonable technical and organizational measures to protect your information. No online service can guarantee absolute security.

8. Children’s Privacy

Our courses are designed for general audiences and are not directed to children under 13. If you believe a child provided us personal information, contact us to remove it.

9. International Transfers

Your data may be processed in countries other than your own. We take steps to protect your information consistent with this Policy.

10. Changes to this Policy

We may update this Policy from time to time. We will post the updated version and change the “Last updated” date.

11. Contact

If you have questions, email [email protected] or call +1 (415) 555-0198.